Paris CDG VIP Fast Track "La Conciergerie" Review

Although the general public may not be aware of it, Paris airports offer personalized services to assist premium customers. As with all Premium services, "La Conciergerie" comes with different levels of service: VIP Fast Track, VIP Premium & VIP Ultimate.

I recently had the chance to try their VIP Fast-Track Departure service and must say I was quite impressed and happy with it. Upon our arrival at CDG, I called the Concierge number that had been texted to me while I was on my way to the airport. A few minutes later, our concierge showed up at the entrance of the 2E terminal. She accompanied us to the Air France First Class checkin counter (we were flying Economy, I am a Flying Blue Platinum member) and handed our passports & frequent flyer cards directly to the checkin agent. Two minutes later, we were already on our way to security through shortcuts that are not accessible to the general public and that are faster than the regular fast-track lanes labeled "Acces No1" for premium passengers.

Air France A380 Business Class Review: From Paris to New York

Flying aboard the A380 has finally become a reality for me and although this A380 review is not the first one in its category, the flyertalker in me had to do it! So, here is my experience flying aboard AF6 from one airport named after a French president to another airport named after an American president.

As you can see in the picture above, the A380 is huge!

There are three jetways for boarding: two for the lower deck and one for the upper deck. The one closest to the cockpit is for First Class passengers. The configuration is as follows:

- Lower deck: First class in the front and then Economy all the way to the back of the plane
- Upper deck: Business Class in the front and Economy all the way to the back of the plane

This is a view from the jetway to the upper deck:

View from the upper deck business class cabin:

View of the inside of the business class cabin. Nothing new in the implementation of this business class compared to other planes besides the change from the color blue to brown for the seats. The A380 doesn't feature the latest business class seats introduced by Air France last year.

Note sure if the colors are accurate on this picture: the seats are brown instead of the usual blue:

Champagne as a preflight drink. Why can't they fill the glasses a bit more?

Starters: foie gras & shrimps

 

Main course: chicken fillet. This was good but my first choice of main course was Truffle Taglioni. They had unfortunately run out of them when they got to my seat.

The Mezzanine: located all the way in the front of the upper deck. This is a huge waste of space in my opinion. Three screens where you can view artwork or whatever the inflight entertainment system is showing whenever/if it is actually working. Why don't they make it a full bar?

Staircase to the lower deck at the back of the upper deck:

Inflight Entertainment System: in addition to the usual audio/video offerings, you can see live videos from the plane with three different cameras: one in the front, another one in the tail and the last one underneath this big bird! However, the system had to be rebooted for the first three hours of my flight before it finally worked. Nothing was available until then: no movies, no music. In general, the system offers many choices of on-demand videos but it is very slow and feels unresponsive. The old Inflight Entertainment System on Delta, though less sophisticated, is at least snappy which feels great in terms of user experience.

All in all, I was amazed by the quietness of the A380 even during take-off and landing. The downside to it is that you can hear passengers snoring two rows behind you and you realize how noisy business class seats can be when electric motors are in action. Another issue was service. Although the crew was very nice and attentive, it seemed they were overwhelmed by the amount of passengers in the business class cabin. It took more than an hour and half for service to begin. If you add that to the two hour delay before take-off on this particular day, I ended up eating lunch at 5:30pm after feeling famished for almost an hour!

Fine Food Up In The Air

As much as I like to criticize France, I must admit that no other airline, in my experience, serves better food in business class than Air France. Admittedly, my French taste buds might be biased but still, any serious frequent flyer should at least give AF a chance! The food almost makes up for the hassle associated with flying AF. Well, that's at least what I told myself up in the air while enjoying my meals, just until I reached my final destination, only to realize that my checked-in bags hadn't made it all the way to Brazil. Fortunately, this came as no surprise to me as I am quite used to this as a top-tier AF frequent flyer!
Anyway, as to the pictures above:
1) Starters: Foie Gras & Salmon with Nicolas Feuillate Blanc de Blancs Champagne: awesome!
2) Entree: Beef Fillet with Bearnaise sauce: the meat was delicious though a bit overcooked.
Cheese: well, you just gotta love it!
3) Dessert: Speculos flavored ice cream & grapes. Coffee. I'm still waiting to be served the Pear Eau-de-Vie that I ordered (and was not offered as it unfortunately is the case too often with AF). I'm confident AF planned to serve it upon the delivery of my bags at my in-laws in 3 to 4 days!
4) 2nd meal: Grisons meat for starters, Beef as main course and Orange for dessert. Once again, a very good meal though my meat was once again a bit overcooked.

Luxury Travel 101

Everybody wants to indulge once in a while and some are smarter, or let's say more informed than others, when it comes to Luxury Travel. So, here are my best tips as to how to spend as little as possible for as great an experience as possible.

First, you should check Flyertalk out. It is one the oldest and best online community for everything travel-related. You will find forums with detailed and accurate information from seasoned travelers. Whether you're looking for information about The American Express Centurion Card, Frequent Flyer Programs, upgrade deals or budget hotels in Bhutan, you will find the answer there. The community is very friendly and whenever I post a question, I usually get an answer within minutes! I can and must say that Flyertalk has changed my traveling habits and it is, in my opinion, the best information source when it comes to travel. They also organize "Dos" where fellow Flyertalkers meet. There are Dos almost every week on every continent! I've been to some and always had a great time with great people!

If you're 2000 miles shy of renewing your platinum status and need to find a mileage run deal, Flyertalk's mileage run forum is the place to go. I know it sounds crazy to fly just to renew one's status but believe me, many people do it... And I must confess I've done it too.

Thanks to Flyertalk's tips, I've been a Flying Blue (Air France & KLM frequent flyer program) Platinum member for 5 years and I'm now 5 years away from reaching lifetime Platinum status. Thanks again to Flyertalk, I fly most of my long-haul flights in Business class. There, unexpectedly, is a flood of business class deals around. It only takes some knowledge and time to find them. I've come to the point that I see this exercise as a challenge and even enjoy doing it for me, my family and sometimes friends.

Keep in mind that you can subscribe to Flyertalk forums and receive daily email alerts on deals and tips that you might be interested in. Sometimes there are crazy deals: like less than USD 100 for transcontinental flights.

As a demonstration to what I have learned on Flyertalk, here are some tips for travelers based in Strasbourg (France) as to how to find the cheapest airfares:
- Check for fares departing from Strasbourg (SXB), Mulhouse (MLH), Basel (BSL), Frankfurt (FRA) and Stuttgart (STR). Flying from BSL is sometimes cheaper than from MLH although it is the same airport and flight and the crazy thing is that you might also accrue more miles!
- Check different airlines and alliances. Keep in mind not to trust your instincts: flying Air France is usually cheaper departing from Germany than from France. Same for Lufthansa that is usually cheaper departing from France than from Germany (Major airlines try to attract foreign customers with competitive fares).
- Check the same itineraries on different websites or even the same website but based in a different country. Expedia US is usually cheaper than Expedia France for instance. Same for the carriers. You will sometimes find different fares if you check Air France US compared to Air France French or German website. You will find the best British Airways fares on American Airlines website!

The Holy Grail Of All Luxury Travel Questions: How Can I Be Upgraded On A Long-Haul? Simple answer: it is very unlikely that you will be unless you hold top-tier status with the carrier that you're flying. And even so, it is still rare. To maximize your chances of being upgraded: don't ask for it, be nice to the check-in agent & dress smart. There is really no other working tip. Be aware that 99% of upgrades on long-haul flights come when one of the classes of travel is full or overbooked (if Economy is overbooked, the carrier will upgrade passengers to Business class on Premium Economy depending on their status & paid fare).


Other noteworthy websites:
- Jaunted: The Pop Culture Travel Guide
- Vacationist: exclusive offers for members
- BonVoyou: great deals
- Jetsetters: great deals
- Premium Travel News: Business Class Fare Alerts
- ExpertFlyer: Very useful tools (award availability, fare buckets etc...) for subscribers
- TripTrace: more of a social network travel tool
- Trip Advisor: Great review website
- Yelp: Great review iPhone app and social network
- Urban Daddy: great website & daily newsletter on new trendy venues to discover. They have a cool iPhone app!
- Kayak: Fare Comparison engine
- Orbitz: Travel booking website
- Expedia: Travel booking website

My Trip To Sao Paulo

Here I am posting on my blog from Brazil! This has been a very tiring trip!

Our first flight of the day was a domestic one to Paris-CDG where we were supposed to have a little more than an hour to enjoy the AF Business Class lounge before boarding our second flight to Sao Paulo (GRU).

It unfortunately didn't work out that way as our first flight was delayed and took off 1 hr 1/2 later than scheduled. This meant that, eventhough we were met by a car at the exit of our first flight, we still had to rush through terminals in order to make it on time!

We hopefully made it and eventhough our journey did not start off where it should have (AF Business Class Lounge), we did enjoy our flight.

Let me emphasize the fact that I have always been amazed by the quality of the food in business class aboard AF! My "foie gras" was very good. I then had some lamb which was almost perfectly prepared and followed by a nice selection of cheese! I also had good wines and champagne, as well as a pear "eau-de-vie" with my coffee!

A very nice meal which, in my experience, exceeds by far what I have eaten in Business Class aboard other carriers.

Our second meal was only ok though so not worth writing about!

After more than 11 hours in the air, we finally landed in GRU, only to find out that one of our bags hadn't arrived! This is the third time for me this year and a bit too much in my opinion, particularly considering it was on business class flights and that I am a Flying Blue Platinum member... The one bag that arrived hadn't been tagged with a priority label meant for business class passengers. This happens very often with Air France and is very annoying to say the least. How can they advertise benefits that they don't actually enforce?