Orange France: YOU SUCK

I, candidly, called Orange France Customer Service this morning in order to activate one of their Data Roaming Plans. As usual, the plan I chose ended up being activated right away although I had asked to activate it on a specific date. Upon my second call to fix this, I was promised everything would be taken care of, only to realize later on that the person I talked to had done nothing. My last contact with them resulted in Orange telling that due to the fact that they had made a mistake, my Data Roaming Plan could not and would not be activated at the date that I originally asked. That's it. No apologies and no attempt to fix their original mistake.

Bouygues Telecom France Prepaid iPad Data Plan: #Fail

The French mobile carrier rumored to have the best customer service offers an iPad specific prepaid data plan. You can get unlimited data for a day for €6 and unlimited data for a month for €29.90. The only problem is that their tutorial on how to create an account after purchasing an iPad specific sim card is erroneous at best. Once you have purchased and installed their micro-sim card in your iPad, Bouygues Telecom instructs you to download their iPad app from the App Store although there is no iPad specific Bouygues Telecom app there. There's an iPhone specific app but it is not functional.

The €9.90 sim card gives you 2 days of unlimited data. After that, you'll have to create an account using Safari (as their iPhone app does not exist): any url entered in Safari when connected to the cellular network will direct you to the carrier specific page in order to create an account. The only problem is that it fails every time you attempt to do so. So, you're basically stuck calling their 1034 line where, apparently, nobody has heard of their iPad specific offers. Great for the best customer service carrier in France!