Showing posts with label Orange. Show all posts
Showing posts with label Orange. Show all posts

Monday, June 13, 2011

Affordable Data Roaming In Europe With Blau.de

As I mentioned it in a previous post, you probably know by now that whenever I travel abroad, I use local prepaid sim cards as not only the cost of data roaming with my main mobile carrier (Orange France) is outrageous but adding a data roaming option is just a nightmare.

The advent of the Internet and even more so the mobile Internet have changed the way we interact with the world and in particular the way we travel. I can't fathom being in a foreign country without having access to Google Maps on my iPhone. In fact, it is probably the situation where Google Maps is most useful. So, why aren't our mobile carriers allowing us to use our smart-phones this way when traveling abroad?

In my opinion, data roaming plans are nothing more than a joke. With Orange France, I have the option to activate a 7-day plan for €35 with 50Mb of data in Europe or 34Mb in the rest of the world. I'm sorry but 50 Mb is a joke nowadays. And Orange France makes it even harder to use this data roaming plan as you can't activate it in advance and when you do activate it, it can take between 1 mn to 48 hours to start working. And of course, you can't subscribe to such a plan for 2 weeks in a row: you have to renew it after the first 7 days have expired (and sometimes end up without a data roaming plan for 48 hours between two 7-day periods).

Of course, Orange France will tell you that roaming abroad costs them so much money that they have no other option than to charge such premiums to their loyal contract customers. So, can anyone explain how a small virtual mobile carrier such as Blau.de is able to offer the same roaming plan for €4.99 to their prepaid customers? Yes, you're not dreaming: 7 times cheaper for prepaid customers compared to the price charged by Orange France to customers on a 2-year contract.

Combined with Blau.de offering for voice roaming in Europe: 50 minutes for 7 days priced at  €4.99, you get something like €40 per month for 200 voice minutes and 200 Mb of data for roaming all over Europe. Compare this to the €45 my wife pays on a monthly contract with Orange France for 120 voice minutes in France only and 1Gb of data in France only (plus unlimited text messages though), and you can almost reach the conclusion that it is cheaper to use a German mobile carrier in roaming mode in France than a French carrier. Isn't this completely insane?

I sincerely hope that data roaming prices will drop in the near future, granting us Europeans what I would call a true "Freedom of Information Technologies."


Many thanks to Google Translate for allowing me to access Blau.de website in English!

Wednesday, December 8, 2010

Orange France: YOU SUCK


I, candidly, called Orange France Customer Service this morning in order to activate one of their Data Roaming Plans. As usual, the plan I chose ended up being activated right away although I had asked to activate it on a specific date. Upon my second call to fix this, I was promised everything would be taken care of, only to realize later on that the person I talked to had done nothing. My last contact with them resulted in Orange telling that due to the fact that they had made a mistake, my Data Roaming Plan could not and would not be activated at the date that I originally asked. That's it. No apologies and no attempt to fix their original mistake.

Friday, November 16, 2007

Orange France & iPhone

I am so frustrated by the rumors about what Orange France is going to offer for the iPhone in terms of data plans! They apparently want to release a 100 Mb plan for most of their iPhone plans and only a 1 Go DATA plan for the most expensive of their offer!

If this offer sees the light of day, I will have no other option but to believe that the people working in Marketing at Orange have no clue about what they're selling! Maybe they should try using a cell phone with a DATA plan in the first place before thinking about selling ridiculous offers!
Haven't they realized that people crave for unlimited plans? That's how the Internet revolution started in the first place! Just look back 10 years in the past! The answer is right there!