Wednesday, December 8, 2010

Orange France: YOU SUCK

I, candidly, called Orange France Customer Service this morning in order to activate one of their Data Roaming Plans. As usual, the plan I chose ended up being activated right away although I had asked to activate it on a specific date. Upon my second call to fix this, I was promised everything would be taken care of, only to realize later on that the person I talked to had done nothing. My last contact with them resulted in Orange telling that due to the fact that they had made a mistake, my Data Roaming Plan could not and would not be activated at the date that I originally asked. That's it. No apologies and no attempt to fix their original mistake.

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