Tuesday, November 15, 2011

Morgans Hotel Group Global Card Review

Here's a breakdown of the perks that Morgans Hotel Group Global Card holders are supposed to enjoy:

 Dedicated concierge to assist you with all of your needs before and during your stay
· Complimentary night at all of our new hotel openings around the world
· $100 in US Hotels or £100 in UK hotels for a standard room if available after 10PM
· Upgrades to the best available hotel accommodations upon arrival which include specialty suites
· Invitations to exclusive Global Card events, openings and special events throughout the year
· Access to all of our pools and beaches
· 20% discount at our Agua Spas
· Complimentary In Room Internet
· Complimentary Local Phone/Fax
· Late Check out
· Early Check-in
· Priority Check-in
· Direct escort to room
· Express check out
· Pre arrival email for Special Requests
· Customized Room
· Arrival/Welcome Gift
· Morning Newspaper
· Complimentary Gym Access
· Online Profile Management
· Access to Redemption Partners
· Access to Exclusive Offers
· Reservation Guarantee
· Direct Access to CEO

As I was very happy to receive this card, I decided to give it a try during a weekend trip at the Sanderson Hotel in London. Unfortunately, the only perk I received was the complimentary In Room Internet. My request for a 3:30pm late checkout was denied although the room I was staying in was still available for the night on the hotel booking engine. Same for upgrade at checkin, I was told I couldn't be upgraded because the hotel was full when actually their booking engine showed a higher category room available for the duration of my stay.

All in all, it seems like this card is actually a lot of hype for nothing much!

But here are two pictures of the beautiful Sanderson Hotel in London:


Anonymous said...

Hi there,

Apologies your Global Plus experience was not what it should have been. Please feel free to email me to discuss further on chistopher.holden@morganshotelgroup.com

Anonymous said...


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